Privacy Policy
Last Updated: June 15, 2026
At Pavitra Dhara (accessible from https://www.pavitradhara.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Pavitra Dhara and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at marketing@pavitradhara.com.
1. Information We Collect
When you visit and use our website to browse or purchase our cold-pressed oils, we collect certain pieces of information to fulfill your order and improve your experience:
Personal Information: When you make a purchase or create an account, we collect your name, billing address, shipping address, email address, and phone number.
Payment Information: Your payment details (credit/debit card numbers, UPI IDs, net banking details) are processed securely through our third-party payment gateways (such as Razorpay). Pavitra Dhara does not store or have direct access to your financial passwords or complete card details.
Automatically Collected Data: Like most websites, we collect data using cookies and log files. This includes your IP address, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and the number of clicks. This data is not linked to any personally identifiable information.
2. How We Use Your Information
We use the information we collect in various ways, including to:
Process, pack, and ship your orders.
Understand and analyze how you use our website to improve our user experience.
Communicate with you regarding order confirmations, shipping updates, and customer support.
Send you promotional emails or updates (only if you have opted-in to receive them).
Prevent fraudulent transactions and ensure website security.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted partners essential to operating our business and fulfilling your order:
Courier & Logistics Partners: To deliver your mustard oils to your doorstep.
Payment Gateways: To process your transactions securely.
Advertising Platforms: We use tools like Google Analytics and Google Ads (Google Merchant Center) to analyze traffic and show relevant shopping ads to our audience. These platforms use cookies to track anonymous browsing activity.
4. Data Security
We implement strict industry-standard security measures to protect your personal data. Our website uses SSL (Secure Sockets Layer) encryption to ensure that all data passed between your browser and our website remains private and secure.
5. Your Rights
Depending on your location, you have the right to look at, update, correct, or request the deletion of the personal information we hold about you. If you would like to exercise any of these rights, please email us directly.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date at the top. We encourage you to review this page periodically.
7. Contact Us
For any questions, concerns, or requests regarding your data and privacy, please contact us at:
Pavitra Dhara
Email: marketing@pavitradhara.com
Address: Flat no 12, 2nd floor Sheel Tara house, 4866/24, Ansari Road, DaryaGanj, Delhi – 110002
Phone/WhatsApp: (+91) 9354779669, 9899959545
2. How We Use Your Information
We use your information to:
- Process orders, payments, and deliveries
- Provide customer support and improve our services
- Send promotional emails, offers, and newsletters (with your consent)
- Enhance website security and prevent fraud
- Comply with legal obligations
- Personalize shopping experiences based on user behavior
3. How We Protect Your Information
- We use SSL encryption to secure transactions.
- We do not store payment details; payments are processed securely by third-party providers.
- We implement industry-standard security measures to protect data from unauthorized access, loss, or misuse.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Trusted third-party service providers (e.g., payment processors, delivery partners)
- Law enforcement authorities (if required by law or to prevent fraud)
- Advertising & analytics partners (to improve user experience and marketing effectiveness)
5. Your Rights & Choices
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt out of marketing communications
- Disable cookies via browser settings
To exercise these rights, contact us at marketing@pavitradhara.com.
6. Cookies Policy
Cookies are small text files stored on your device to enhance website functionality and user experience.
a. Types of Cookies We Use
- Essential Cookies: Required for website operation (e.g., login sessions, cart functionality).
- Analytics Cookies: Help us analyze site traffic and improve services (e.g., Google Analytics).
- Marketing Cookies: Used for personalized advertising (e.g., Facebook Pixel, Google Ads).
b. Managing Cookies
You can control cookie preferences via:
- Browser settings (blocking or deleting cookies)
- Cookie consent pop-ups on our website
Disabling cookies may impact certain website functionalities.
7. Changes to This Policy
We may update this policy periodically. Any significant changes will be notified via email or a website notice.
By using our website, you consent to this Privacy & Cookies Policy.
Pavitra Dhara is committed to safeguarding your privacy and ensuring transparency in how we handle your data.